GO banking FAQ- Business

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STANDING INSTRUCTIONS

  1. Once logged into Go-Banking, click on the toggle aka ‘Hamburger’ icon to view your main menu.
  2. From your main menu select the following sub-menus:

 

  1. A screen will appear for you to select one of two tabs:
    1. View Standing Instructions
    2. Setup Standing Instruction

 

 

NB: You can only setup Standing Instructions for the following transactions:

  • Transfer between your own accounts
  • Transfer to another GBTI account
  • Wire Transfer

VIEW STANDING INSTRUCTIONS

  1. Once clicked, the following screen will appear.


Figure III – View Standing Instruction.

  1. In addition to searching for your Standing Instruction by a ‘Reference’ number, the following search criteria is available.

  1. Once you have searched for a Standing Instruction, the screen below will appear. Click on the eclipse/more option icon to view additional details of the Standing Instruction OR stop the instruction.

SETUP STANDING INSTRUCTIONS

  1. Select the ‘Setup Standing Instructions’ tab

You can setup an OWN account transfer Standing instruction by choosing OR Setup a Standing instruction to a Payee already establish to your profile

  1. If Existing Payee is selected, the dropdown list will display the Payees you’ve added to your profile. See Manage a Payee Guide for steps on how to add a Payee to your profile
  2. The following Frequencies are available:
  3. Utilize your calendar icon to select your Standing instruction ‘Start’ and ‘End’ date:
  4. Once all the fields are populated, click followed by clicking on the very next screen to complete the standing Instruction.

FAQ term deposit

  1. Once logged into Go-Banking, click on the toggle aka ‘Hamburger’ icon to view your menu.
  2. From your main menu, select then select  to view the activities that can be performed.

OR

  1. From your My Account widget of the Dashboard, click on the Term Deposits
  2. Click on the more option/eclipse icon to the right of your Term Deposit account number.